Refund policy

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at CS@swiftgreenfilters.com.

Sale items (if applicable)
Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at cs@swiftgreenfilters.com and send your item to: 2678 Ram Bay RD Manning, SC 29102

Shipping

To return your product, you should mail your product to: 2678 Ram Bay RD Manning, SC 29102

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $25, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Disclaimer:

• Swift's water filters are compatible replacement water filters. 

• Swift's water filters are not sourced by or sponsored by the mentioned brands (Amana, Aquafresh, Bosch, Dacor, EcoAqua, Everydrop, Fisher & Paykel, Frigidaire, GE, Hotpoint, Ikea, Jenn Air, Kenmore, Kitchenaid

  LG, Maytag, Panasonic, Samsung, Sub-Zero, Thermador, Water Sentinel, Whirlpool, Kohler, Pur, 3M, Bunn, Everpure, Insinkerator, Brita or any other brand used on our website https://swiftgreenfilters.ca). 

• All the mentioned Brand Names and part numbers have been used only the reference purpose only.

• Swift Green Filters is an independent brand.  

Limitation of Liabilities:

Swift is not responsible for damage caused by installation or equipment errors. Max liability is two times of the cost of product.